Unravell Pro Refund Policy
At Unravell, we stand behind the quality of our product and want our customers to be fully satisfied with their purchase. If, for any reason, you are not completely satisfied with Unravell Pro, you may request a refund within 15 days of your purchase date.
Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
- Refund Request: You must submit a refund request within 15 days of the purchase date.
- Requirements: You must complete any requirements we may ask for, such as an exit interview or provide a valid reason for your dissatisfaction.
Refund Process
Submit a Request:
Contact our support team at support@unravell.com with your refund request. Provide your purchase details and the reason for requesting a refund.Complete Requirements:
Participate in an exit interview, if requested. Provide any additional information or feedback that may help us improve our product.Review and Decision:
Our team will review your request and the information provided. We will notify you of the decision within 5 business days of receiving your request.
Types of Refunds
Full Refund: Granted if the request and requirements are satisfactorily met.
Partial Refund: Granted based on specific circumstances, such as usage of the product or other relevant factors.
Important Notes
Refunds will be processed using the original method of payment. It may take up to 10 business days for the refund to reflect in your account, depending on your payment provider.
If you have any questions or need further assistance, please do not hesitate to contact our support team.
Unravell Basic Refund Policy
Please note that Unravell Basic does not have a refund policy. All sales for Unravell Basic are final.
If you have any questions or need further assistance, please do not hesitate to contact our support team at support@unravell.com.
