Privacy Policy

Effective Date: 08/04/2024

1. Introduction

Welcome to Unravell. ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We may collect and process the following types of information about you:

Personal Information: Name, email address, postal address, phone number, and payment information.
Account Information: Username, password, and account preferences.
Usage Data: Information about how you use our website, including the pages you visit, the time spent on those pages, and other analytical data.
Communication Data: Information from your communications with us, such as customer support inquiries.

3. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: To process your orders, manage your account, and provide you with access to our videos and other resources.
To Improve Our Website: To understand how our website is used and to improve its functionality and user experience.
To Communicate with You: To send you updates, promotional materials, and other information related to our services, as well as to respond to your inquiries.
For Legal and Security Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information to:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, and email delivery.
Legal Requirements: When required by law or in response to legal processes, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Restriction: You can request that we restrict the processing of your personal information.
Objection: You can object to the processing of your personal information for direct marketing purposes.
Portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@unravell.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: